How many nails come in a set?

Only ten nails come in a set, so please make sure to check your nail measurements before ordering so you get a perfect fit!

How long do the nails stay on?

This depends on your application!

1-7 days: From your cuticle to the tip of your nail, apply a thin strip of glue. For unexpected situations, carry glue with you.

7-20 days: Put a small amount of glue on the back of the press-on nails and a pea-sized dot on each natural nail (adjust for the pinkie). Spread it out evenly; avoid getting too near to the skin because pressure will cause the glue to disperse.

Are the nails reusable?

Yes! You should be able to get multiple uses out of them if they are still in good condition after you've removed them.

To remove them: soak your hands in warm water with a bit of soap for 10-20 minutes. Your nails will begin to loosen up and you can proceed to remove them.

To reuse: buff the back of the press-on nail gently to remove any remaining adhesive and then reapply as usual.

What comes in the package?

10 nails in the design of your ordered set and an application kit that includes a mini nail buffer, mini nail file, wooden cuticle pusher, nail glue, 2 alcohol pads, 24 sticky adhesive tabs, and some random gifts!

How do I figure out my nail size?

Please look at the sizing page. There you will find instructions on how to size.

What do I do if none of the standard nail sizes fit my nails?

If none of the standard sizes fit your nails (XS, S, M, L, XL), then select "Custom" when selecting the size of your set and leave your measurements or individual nail sizes at checkout in the note box: Thumb, Index, Middle, Ring, Pinky -- Example: 16mm, 14.5 mm, 13mm, 10.5mm, 9.5mm, OR 0, 2, 3, 6, 7.

Do you offer refunds or accept exchanges?

Due to sanitary reasons, all sales are final. So, please make sure to double-check your nail measurements to ensure a perfect fit before ordering!

Items that are deemed defective or damaged must be reported through email within two weeks of delivery. I will do my best to resolve the issue!

How long does it take to process and ship my order?

For the moment, we offer various styles of Handmade Press-on Nails!

We primarily operate on a Order-to-make basis, with a production time of 1-5 business days depending on the order volume. Additionally, we have a selection of Ready-made nails that can be shipped out immediately.

Please allow us 1-7 days to make and ship your order. Once the item ships, it should arrive 5-10 days after shipping! Thank you so much for your understanding and patience, I appreciate it so so much :,)  

Estimated Delivery Time?

Shipping speeds depend on your shipping address:

USA / CANADA: 5 to 10 Business days.
Europe: 7 to 15 business days.

India: Only EMS Available

Australia: Hard to say

Worldwide: Generally 1 to 3 weeks

Free shipping Worldwide for orders above $20 USD.

ALL SHIPMENTS INCLUDE TRACKING NUMBER.

 

What email do I use to contact you about a custom order I placed?

Please email me at 📧 zhanying@crystal-bear.com with inspiration photos and descriptions of what designs you would like done when you purchase a custom through the site! 

Other ways to get in touch:

Online message box

Don't send messages via Instagram / TikTok because there are too many messages and notifications, so your messages can easily get lost in the flood.